1 – Shipping Costs:

Flat Shipping all orders costs at €4.99.

Wherever possible, all France orders will be processed and sent within 24 hours of receipt.

Please note that you will receive the item within 4-8 business days

Delivery estimates stated are according to the information provided by the chosen courier, however this is not a guarantee. By opting for a faster delivery method, you will receive your parcel faster than standard deliveries. If you do need a guaranteed parcel delivery (for any urgent orders) then please contact us via email info@saintcrewe.shop and we can arrange this for you at a different shipping price.

Please be advised that countable  delivery days are working days, Monday to Friday, excluding bank holidays. 

We reserve the right to contact you with a revised shipping charge if the products ordered are excessively heavy.

2 – Tracking Your Order 

Once you receive an email confirming your order has been shipped, you will be able to track the progress of your delivery. 
You can also do this by going to My Account. Go to Recent Orders > View Order > Track Your Order.

3 – Shipping costs when a parcel is returned

Unfortunately if a parcel is returned to us due to a failure of collection, wrong/incomplete address details given during checkout or failure to comply with custom payments (which should be made by the customer as explained in our international shipping policy) we are unable to refund the shipping costs. You will be refunded for the products purchased. Delivery progress and custom payment information is shown on the courier website. You are provided with a tracking number to ensure you are kept up to date and your parcel is delivered successfully.

4 – Product Variations

Due to the large range and specialist nature of our products, we cannot guarantee that all items will be immediately available. If any of the items you have ordered are out of stock, we will notify you promptly and, where appropriate, recommend an alternative.

Deliveries are subject to stock availability. This does not affect your statutory rights.

For any query regarding deliveries, please send us an email to: info@saintcrewe.shop